CMIC offers many educational opportunities that provide AMA PRA Category 1 Credit.  Our continuing medical education activities are designed to enhance professional performance, impart new knowledge, teach new skills, and develop appropriate physician-patient relations thereby serving the needs of the patient and improving the quality of health care.

These opportunities are provided free of charge and are designed exclusively for CMIC members. Qualifying doctors can earn 2.5% premium credit for attending a workshop.


Effective Communication Workshop 
Saturday, April 24th – Danbury, CT – 10:00am

Event contact:  Melissa Mesite, medical practice communications specialist, 860.633.7788 ext. 283
 
Research has demonstrated that using more effective communication skills improves diagnostic accuracy, increases involvement of the patient in decision making and increases the likelihood of adherence to therapeutic regimens. Additional benefits are an increase in patient and clinician satisfaction and a reduced likelihood of exposure to malpractice litigation. For most of the time, participants work individually and in teams to analyze re-enactments of actual cases, reach agreement on what was and was not effective in the cases, and then create responses that would be more effective.

By the end of the program, participants will be able to: 

• Improve awareness of a clinician's roles regarding the importance of communication as an essential aspect of health care.
• Gain understanding of the concept that complete clinical care consists not just of "find it and fix it" but of four communication skills: Engage, Empathize, Educate, and Enlist.

Disclosing Unanticipated Outcomes
Saturday, March 27th – Norwalk, CT – 10:30am

Event contact:  Melissa Mesite, medical practice communications specialist, 860.633.7788 ext. 283

Physicians are required to discuss outcomes which differ significantly from the anticipated. Are you prepared? The goal of the workshop is to enhance participants’ ability to re-establish trust and rapport in the face of adverse outcomes. Research and experience suggest that the clinician’s ability to effectively respond to the patient and family’s concerns and emotions are the best way to reduce the likelihood that the situation will escalate to more contentious legal process.

This workshop will help doctors:

• Understand the rationale for greater openness when there has been disappointment with care and possibly injury associated with medical or systems error. 
• Appreciate others' perceptions of the situation (e.g., patients, family, colleagues, staff).
• Consider steps to take before, during and after disappointing outcome. 
• Acknowledge and respond constructively to the emotional and ethical challenges in these situations. 
• Practice the disclosure skills in a variety of clinical situations.

Please note, as a prerequisite for attending this workshop, doctors must have attended CMIC’s Effective Communication Workshop.


Specialty Seminar for Radiologists 
Thursday, April 29th – Norwalk, CT – 6:30pm

Event contact:  Melissa Mesite, medical practice communications specialist, 860.633.7788 ext. 283

Each year the CMIC Risk Management Committee performs a claim review of a specific specialty to identify issues associated to the resolution of these cases. This year our focus has been Radiology. This seminar, provided exclusively to CMIC policyholders, was developed to assist doctors in recognizing liability exposure as it relates to radiology. Recent claims data suggests a substantial rise in the number of claims in this area. Seminar attendees will gain knowledge of valuable strategies to improve patient care, optimize patient outcomes and minimize exposure to litigation.

By the end of the program, participants will be able to: 

• Enhance communication skills. 
• Understand legal terminology as it relates to malpractice claims. 
• Understand malpractice risks from inconsistent or incomplete medical record documentation.