Frequently Asked Questions
Coverage

Q.

What is claims-made coverage?

A.

A claims-made policy covers only those claims reported on or after the policy inception date that arise from incidents which occurred after the policy retroactive date and before the policy expiration date.

Q. Who do I call with questions regarding my policy?
A. Our member services department can answer any questions you may have regarding your policy.  You can reach them by calling 800.228.0287 and following the automated prompts.

Q.

How much does a reporting period endorsement (tail) cost?

A.

Upon termination of the policy, you may purchase a tail for protection against claims yet to be reported on incidents that occurred while insured with CMIC. The tail premium is determined based on the time the policy was in force prior to termination; generally the tail cost is 2 to 3 times the policy premium.

Q.

If I terminate my policy, will I be required to purchase a tail?

A.

No, there is no contractual obligation for you to purchase a tail, however it is not advised to not purchase a tail unless coverage for the same period is in place with another carrier. Tail coverage cannot be canceled.

Q.

Is there an installment option on tail premium? 

A.

Yes, you may choose to purchase the tail in two equal installments with no carrying charges.  Payment of the first installment would extend a six (6) month tail endorsement.  The remaining installment is due six (6) months from the date of cancellation to extend the tail indefinitely.

Billing & Payment
Q. Who do I call with questions about my bill?
A. Our member services department can answer any questions you may have regarding your bill.  You can reach them by calling 800.228.0287 and following the automated prompts.

Q.

May I make my payments with a credit card?

A.

Yes, CMIC is pleased to accept VISA, Mastercard and American Express.  Payments via credit card must be mailed to the address below.  We can no longer accept credit card payments via phone or fax.

Mail credit card payments to:

CMIC
P O Box 1541
New York, NY 10116-1541

Q.

May I make my payments in installments?

A.

Yes, you can make your payment annually, semi-annually or quarterly with no finance charge.

Q. Can I pay my bill online?

A.

Yes!  Below are detailed instructions for paying CMIC invoices online. You will need to know two things before you begin: 1. your policy number; and 2. your name exactly as it shows on the invoice (including punctuation and spaces).

  1. Go to: www.cmic.biz.
  2. Click on “FOR MEMBERS” at the top of the screen.
  3. Enter your six digit policy number (with no extension) and select Proceed.
  4. If this is your first time entering this system, type in your name EXACTLY as it appears on your invoice (with all punctuation/title, etc.). Select Proceed.
  5. Establish your password as directed and a hint then select Proceed (you should then be on the “Welcome!” page of the FOR MEMBERS area).
  6. Select Pay Now.
  7. You will now be at the “Welcome to CMIC’s online payment system!” screen. Select Make a Payment.
  8. Enter payment information and select Review Transaction.
  9. If everything looks OK, select Submit Payment.
  10. The confirmation page shows “Transaction Approved!” at the bottom of the page, just above the Continue button. If you want a record of the transaction, print this screen (this is the only opportunity you will have to print out confirmation of payment). Select Continue.
  11. The Thank You page means that you are done!

Q.

Where do I mail payments?

A.

Mail payments only to: 

 

CMIC
P O Box 1541
New York, NY 10116-1541

Claim History Reports
Q. How do I request a claims history report?
A. Requests for claims history reports must be made in the form of a written letter signed by the president of the corporation, doctor requesting the report or an authorized representative.

Requests should be sent to:

Attn: Debbie Trowbridge
CMIC 
80 Glastonbury Boulevard, Third Floor
Glastonbury, CT 06033
Fax: 860-633-8237
Email: dmt@cmic.biz
Q. What are the fees for a claims history report?
A. Current Insureds:
Current insureds receive one complimentary report per calendar year; there is a $10 charge for each additional report.

Non CMIC Insureds:
Non CMIC insureds individuals and corporations will be charged a $25 fee for each report, up to a maximum of $200.

Payment must be received in order for the request to be processed. Credit cards are not accepted.
Website
Q. I forgot my password to enter the "For Members" section of your website.  What do I do now?
A. Our member services department can answer any questions you may have regarding our website.  You can reach them by calling 800.228.0287 and following the automated prompts.
 
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